To fully benefit from your account's features, it is necessary to validate your identity by providing one of the following documents:
▪️ Bulgarian identity card (both sides)
▪️ Permit of Stay issued in Bulgaria (both sides)
▪️ Bulgarian Passport
If you provide a Bulgarian passport, please also upload Proof of Address issued within the last 6 months, such as:
▪️ Utility bills
▪️ Bank statements
▪️ Certificate of permanent residence from the local Municipality
If you are not a Bulgarian national, submit one of the documents listed below:
▪️ Any identity card (both sides)
▪️ Any Passport
Also, provide a Proof of Address as follows:
▪️For foreign EU citizens, upload a Proof of Current (BG) address only
▪️For foreign non-EU citizens, upload a Proof of Current (BG) address and Proof of Permanent (non-BG) address, issued in the country of origin
Proof of Address documents you can use:
▪️ Utility bills
▪️ Bank statements
▪️ Certificate of permanent residence from the local Municipality
To ensure that your documents meet our requirements, please note that they must be clearly captured, with all four corners visible, and valid.
To upload your documents, please log in to My Account → Profile → Verification Process.
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If you have further questions or need assistance, you can contact us through the official channels available in the footer of this page.