To ensure secure and seamless transactions, your withdrawal method must match the deposit method that generated your winnings. This process is part of what’s called a “closed transaction loop”, which helps us verify the origin of funds and comply with security regulations. When requesting a withdrawal, the method must correspond to how you made your deposit.
Here's how it works:
| Credit/ Debit/ Prepaid card | Credit/ Debit/Prepaid card, Bank transfer |
EasyPay EasyPay 10-Digit FastPay Cashterminal | EasyPay, FastPay, Cashterminal, Bank transfer |
| ePay | ePay, EasyPay, FastPay, Cashterminal, Bank transfer |
| Apple Pay | Apple Pay, Bank transfer |
Skrill Skrill 1-Tap | Skrill, Bank transfer |
| Neteller | Neteller, Bank transfer |
| Wire Transfer | Bank transfer |
| Bulgarian Post | EasyPay, Bank transfer |
Examples:
Deposits made with a card can be withdrawn either back to the same card or to your bank account via bank transfer, as long as the account is registered in your name
Cash Deposit Methods (e.g., EasyPay): Winnings from cash deposits can be withdrawn through any available cash withdrawal method or to your bank account via bank transfer, as long as the account is registered in your name
No Deposit / Free Game Winnings: If you haven’t made a deposit and your winnings came from free bets, free spins, golden chips, or risk-free tokens, you can only withdraw via bank transfer, as long as the account is registered in your name
This process, known as the closed transaction loop, ensures that all withdrawals are processed securely and efficiently according to the source of the funds.
All withdrawal requests, regardless of the method used, will be reviewed by the responsible department to verify the transaction's origin and ensure compliance with our security policies.