Changes to your registered ID Number can only be made through Customer Support.
To request an ID Number change:
Contact our support team via Live Chat, Email, or Phone.
During the process, you’ll be asked to provide:
Full name
Username
Current ID Number
Date of birth
Registered email address
New ID Number
Please have a clear electronic copy of your valid ID ready for verification.
Once your information is confirmed, a support agent will guide you through the next steps.