When requesting a withdrawal, you may be required to verify your payment method by providing a supporting document.
Below you will find details for the verification of each payment method:
▪️ Credit/Debit/Prepaid Card
▪️ Bank Account
▪️ ePay Account
▪️ Skrill Account
▪️ Neteller Account
You can submit the requested documents via the Verification Process tab, which can be accessed by going to My Account → Profile → Verification Process.
To ensure your documents meet our requirements, please make sure they are clearly captured, with all four corners visible, and not expired. You will receive a notification from the relevant department once your information has been verified.